Client Privacy Principles

Privacy Promise for Clients

While information is the cornerstone of our ability to provide superior service, our most important asset is our client’s trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Reisenfeld & Associates.

Here then, is our promise to our individual clients and their customers:

  • We will safeguard, according to strict standards of security and confidentiality, any information our clients share with us.
  • We will limit the collection and use of client information to the minimum we require to deliver superior service to our customers.We will permit only authorized employees, who are trained in the proper handling of client information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
  • We will not reveal client information to any external organization unless we have previously informed the client in disclosures or agreements, been authorized by the client, or are required by law.
  • We will always maintain control over the confidentiality of our client information.
  • Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them for compliance.
  • We will continuously assess ourselves to ensure that client privacy is respected.
  • We will conduct our business in a manner that fulfills our promise in the many nations in which we do business.

Cincinnati Office 3962 Red Bank Road
Cincinnati, OH 45227

Cleveland Office 815 Superior Ave., Suite 1311
Cleveland, OH 44114

Indianapolis Office 9292 N. Meridian St., #208
Indianapolis, IN 46260

Kentucky Office 1212 Bath Ave., #535
Ashland, KY 41101

West Virginia Office 618 10th St. Suite 108
Huntington, WV 25701

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily found on the page specified above.

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.